Administrative Setup & Support

Technology
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Your organization may already be using an enterprise level ergonomics solution for on line ergonomic training and assessment. Along with the additional outreach these programs provide, you may be experiencing administrative overload in trying to manage these systems. It may also be that you are not fully unlocking all the features these systems have to offer.

Systems like these often require management on the back end that may include, but not be limited to:

• Management or reporting of new or terminated employees. This may also include the moving of existing employees to new departments or locations.
   

• Specialized scripting to manage the generation and sending of emails to program participants. Such emails events may include initial notification, reminders, or follow-ups.
   

• The definition of reports that reveal trending patterns, display metrics, or drive the activities of program facilitators
   

• The redefinition or enhancement of training or risk assessment protocols.

These types of programs tend to be extremely feature-rich, sometimes to the detriment of the program facilitators. Trying to whittle down the features to a set that supports your organization’s ergonomic policy can be a confusing but necessary task. Left unchecked, it is not uncommon for the ergonomic specialist to feel that these programs have overwhelmed them with details and administrative overload.

When configuring these systems it is important to maintain the perspective that they are there to support your ergonomic policy objectives, not define it. How your ergonomics program operates should be your decision; further, it should be supported the solutions you choose to implement.

Our Administrative Setup and Support service can guide you in the following:

• To clearly identify, define, distribute, and separate reports that support daily operations from reports that support periodic trend analysis and metrics presentation. Why focus on metrics every day?
   

• The elimination or redefinition of activities and reports that do not support your organization’s ergonomic policy… they contribute nothing to your ergonomics program.
   

• The harmonization of data collected by these systems and data collected by in-person evaluations. This can very useful in providing unified metrics.
   

• The dividing of program tasks that must be performed by an ergonomic specialist from those that can be performed by administrative personnel. Why should your ergonomic specialists be burdened with administrivia? That is not where they are most effectively utilized.
   

• The enhancement of your training and risk assessment protocols. Typically, beyond initial setup, it is problematic to adapt these programs to the changing requirements of your organization… especially when trying to retain previously collected data.

If you are feeling that your enterprise ergonomics system is becoming unwieldy, or that you are not getting the most out of your investment, let Pelletier & Associates help to get you back on track. Using best practices, we can show you how your enterprise system ideally fits into your ergonomics program.

 

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